Returns & Exchanges
At ECOBAGS, we want you to love your sustainable fashion choice. If you are not completely satisfied, you can return your unused items within 30 days of delivery for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Bag
Place the items in their original eco-friendly packaging, ensuring all tags are attached and the product is in its original condition.
Label and Ship
Print your prepaid shipping label and drop the package off at any authorized courier location near you.
Receive Your Refund
Once our warehouse inspects the return, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing